Email support is available only for server products and non-critical issues. In order to submit a request for email support, your organization must have the required Software Assurance coverage for server software and related CALS. Responses to your email support requests will occur during support team business hours which may be in a different time zone than your own.
Sign in to the Volume Licensing Service Center to verify your eligibility for phone or email support benefits entitled through Software Assurance. The terms and conditions are subject to change. Software Assurance FAQ. Software Assurance Overview. General More Whether off-premises or in your own environment, Software Assurance helps you prepare for cloud migrations with a powerful combination of consultancy and innovative server licensing opportunities.
Software Assurance can help with developing and applying organization-wide policies to help keep software configurations up to date, secure, and configured to best support your IT environment.
You also get greater control of the tools that your employees are using, which means less downtime for the organization. Learn more about getting and using Software Assurance with the program guide and other resources. Benefits of Software Assurance Software Assurance includes an extensive set of technologies, services, rights, and benefits to help you and your organization get the most out of your investments in IT.
Budget and plan. The Microsoft Home Use Program gives both employees and organizations exceptional value, providing an economical means for employees to use the same productivity tools at home that they use at work. Purchases made through the MPSA in Purchasing Accounts are aggregated and continuously factored into point minimums per pool to achieve the most beneficial price level for commercial organizations government and academic organizations each have a single price level.
Your organization attains the next discount price level for a pool as soon as it meets the corresponding annual point minimums. The order that qualifies you for the next discount threshold for example, Level A to Level B receives the discount.
All subsequent orders across the organization with the same account type receive the new price level automatically for future purchases. Buying short-term subscriptions for select cloud services helps you address your short-term needs, like supporting seasonal workers during holiday seasons or high volumes during special projects.
This flexible purchasing option enables you to pay for only what you need, when you need it, with premium pricing for the short-term convenience. Contact your partner if you have questions about your overall licensing position. You can access instructions for registering for the Business Center and setting up an account on the Business Center training and resources page. You can provision cloud services directly from the Microsoft Business Center, which sends an order for processing to the partner you choose.
Your partner then invoices you for your cloud services purchase. After your cloud services purchase is processed, you will see them available in your Business Center summary. If you require physical media, contact your Microsoft partner for assistance. Yes, you can use your existing account, set up a new account, or use the account already associated to the MPSA. You can access instructions for registering for the Business Center and setting up an organization account in the quick start guide: Register for the Business Center.
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